How can l opt out of mailings?
If you would like to be removed from our catalog mailing, submit your request for removal here
What does the melinn logo represent?
The logo is the capital letter “M”, built on a strong foundation and connected by three pillars which represent “materials, details and innovation.”
What does melinn mean?
melinn is a spin on the word “milliner”, which is a term for a custom hat maker that originally dates back to the 16th century in Milan, Italy.
How do I clean my melinn craft?
We recommend spot cleaning with a damp white cloth and soap. Dab from the edges of the stain working from the outside toward thecenter to keep the stained area from getting larger.
How do I clean my melinn thermal?
Our thermal styles are crafted with a stain repellent material, so most minor stains and markings can be removed with basic spot cleaning.Do not machine wash.
How do I clean my melinn hydro?
We recommend spot cleaning with a damp white cloth and soap. Dab from the edges of the stain working from the outside toward thecenter to keep the stained area from getting larger. How to clean your melinn hydro
When will a product be restocked?
If you sign up for an email notification on the product page you will be the first to know when the product is restocked.
What’s the sizing on your hats?
Our “Small” styles are 56cm in circumference, our “Classic” styles are 58cm in circumference and “XL” styles are 60cm in circumferencewhen the snap is flush on all pegs.For Depth:. View Fit Guide
Are all your hats waterproof?
All styles in our Hydro collection are water repellent and designed specifically for use in the water.
Where are your products made?
We design all styles in California, source materials from all over the world, and produce in Vietnam and China.
When will I receive my Refund, Exchange, or eGift Card Refund?
For the fastest processing, as soon as the Returns Bar processes your return or exchange:
- You will receive your refund
- We will begin processing your new order
- You will receive your eGift Card refund
If you ship your return back to us, as soon as it is received:
- You will receive your refund
- We will begin processing your new order
- You will receive you eGift Card Refund
You will receive a confirmation email when processing is complete.
How do I return or exchange my order?
We offer two options for returning your items to us:
- You can choose to drop your exchange off at Return Bar location for the quickest option.
- Alternatively, we will provide you with a free shipping label to print, and you can pack and ship your return or exchange back to us.
You will need your order number to begin processing your return or exchange. You can find your order number on:
- Your account page
- Your shipping label listed after “PO” under your address
- Your order or shipping confirmation email
For more details on our return & exchange policy please visit “What is your return or exchange policy?”
If you cannot find this information, please send us a message, and we can help you out.
Begin Return or Exchange
Please note, Happy Returns Return Bars are only available for U.S. orders. Canada returns will be provided a pre-paid shipping label.